Terms of Use and Privacy

Please read our “Privacy Policy” carefully so that you have a better user experience.

Last update: March 12, 2024

1.- Title and Responsible Entity

The owner of this website and responsible for its data processing is BLANQ PINTURAS 2020 SL (hereinafter referred to as the “Service”), located at C/ CAN BARBUT 28, CP 07340, Alaró, Illes Balears, Spain.

Email: blanqpintura@hotmail.com Tax ID: B01778265

BLANQ PINTURAS 2020 SL is registered in the Commercial Register of the Balearic Islands, Volume: 2864, Folio: 91, Section: 8, Sheet: 89302, Registration: 1

Using the website grants you the status of a user, and thereby, you accept the terms and conditions indicated below: these Terms of Use and Privacy and our Cookie Policy.

1.2.- Acceptance

Accepting the Terms of Use and Privacy of the Service is a necessary condition for using our website.

These Terms of Use and Privacy govern the collection, processing, and use of your personal and non-personal information as a user of the Service, from the effective date indicated in the header. Additionally, the terms of use of the website and its functions are stated.

To process your personal data, the Service complies with current local and European legislation, as well as its implementing regulations.

2.- Description and Use of the Service

The Service is dedicated to performing painting and remodeling works, as well as providing advice or workshops on its products, installation methods, and applications.

3.- External Links

The website may link to other websites.

However, we do not exercise any control over such sites or their content, which are actually subject to their own terms and conditions. We also assume no association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

4.- Intellectual and Industrial Property

The content and information of the Service (among others, trademarks, logos, data, text, images, or computer code), as well as the hardware or software elements used to provide such content and information, are the property of the Service or it has the corresponding authorizations for their use.

Therefore, in accordance with national and European regulations on intellectual property, the modification, reproduction, duplication, copying, distribution, sale, resale, and other forms of exploitation for commercial or equivalent purposes of the Service and its content are prohibited.

For any other use of the Service’s content, you need our prior written consent or, as the case may be, the consent of the content authors.

5.- User Content

You can contribute to the Service by sending us a message to our email address and through the contact forms available on the website (hereinafter “Content”).

We may use your Content in different ways, such as: displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting it, or distributing it, according to the license indicated in the previous section.

This means that the content remains yours, but thanks to that license of use, the Service can: a) use, reproduce, modify, adapt, translate, distribute, and publish the Content, create derivative works from it, display and exhibit it worldwide, by any known means and for any legitimate purpose; and b) use the name you submit in connection with that Content.

However, the Service reserves the right not to publish content or information that is false or contrary to the rights of third parties.

6.- Age

Regarding the use of the website, you declare that you are of legal age and that you have the legal capacity necessary to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

Furthermore, you affirm that you have the consent and/or legal authorization of third parties whose data and photographs you share through the website, especially in the case of minors.

You declare that all the information you provide to access the Service, before and during its use, is true, complete, and accurate.

7.- Data Protection

7.1.- Collected Information

The personal and non-personal information collected will vary depending on your use of the website and its features.

Personal and non-personal information collected will come to us through three avenues: 1) automatically collected, 2) voluntarily provided by you, and 3) provided by third parties.

7.1.1.- Automatically Collected Data

This information will include:

• Information collected through cookies or similar mechanisms stored on your device, always with your consent. Check our Cookie Policy for more information.
• IP address from which the connection is made, type of device used and its characteristics, operating system version, type of browser, language, date, country, request time, referring URL, or mobile network used, among others.
• Site usage data and any errors detected during its use, such as pages not found or incorrect displays.
• Additionally, the Service uses Google Analytics, an analytical service provided by Google LLC with its headquarters in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including the user’s IP address, which will be transmitted, processed, and stored by Google in accordance with the terms set forth on the website www.google.com. This may include the possible transmission of such information to third parties for legal reasons or when such third parties process the information on behalf of Google.

In any case, you can disable Google Analytics cookies from here.

7.1.2.- Voluntarily Provided Data

This information will include:

• Personal or non-personal information that may be contained in messages sent through the contact channels established by the Service, such as your name, email address, phone number, and comment.
• Information required to complete the service provision and corresponding billing: name or corporate name, email address, address, phone number, tax and banking details.

All data is mandatory.

If you contract a service on behalf of another person through the platform, you guarantee that you have legitimately obtained the personal information of those other people before providing us with their data.

7.1.3.- Data Provided by Third Parties

This information will include:

• Information provided by social networks or instant messaging services.

7.2.- Rights

We inform you that completing the forms is voluntary. However, if you do not fill in the mandatory fields (marked with a required or asterisk), the use of some site functions will not be possible or will be limited.

The personal data you provide to us will be incorporated and processed in the files owned by the Service, in order to attend to your requests.

You can exercise your rights of access, rectification, deletion, limitation of processing, opposition, and portability of your personal data at any time by email to: blanqpintura@hotmail.com or by postal mail to: C/ CAN BARBUT 28,CP 07340, Alaró, Illes Balears, Spain.

In both cases, you must identify yourself with your name and surname, and perhaps with a copy of your ID card or national ID, if necessary.

If you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the legality of the processing based on the consent given prior to its withdrawal.

Additionally, if you believe that there is a problem with the way we are handling your data, you can direct your complaints to the corresponding data protection authority, with the Spanish Data Protection Agency being the appropriate authority in the case of Spain.

7.3.- Use of Data

The Service will use the collected data to:

• Administer and update the service (the legal basis being our legitimate interest in keeping the service up to date and in good condition).
• Attend to your requests, answer your queries, or send you quotes (the legal basis being our legitimate interest in responding to and resolving our users’ queries).

You can unsubscribe from them from the received email or by contacting us. However, you cannot unsubscribe from certain correspondence from us, such as messages regarding the security of your data or the terms and conditions of the Service.

• Maintain the security of the Service, investigate illicit activities, enforce our terms and conditions, and assist law enforcement agencies in the context of their investigations if necessary (the legal basis being our legitimate interest in ensuring and maintaining the security of the Service and its users).

Likewise, the Service may use users’ personal and non-personal information in the form of aggregated and anonymous data to display it to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. None of this will allow those third parties to personally identify you.

The Service does not use automated individual decision-making.

7.3.1.- In Emails and Contact Forms

The website of the site has TLS encryption that allows the user to securely send their personal data through standard contact forms.

The personal data collected will be subject to automated processing and incorporated into the corresponding files of the activity log and those owned by the Service.

In this regard:

• Your IP address will reach us, which will be used to check the origin of the message in order to offer you appropriate recommendations (for example, presenting the information in the correct language) and to detect possible irregularities (for example, possible attempts of cyber-attacks on the Service), as well as data related to your ISP.
• Likewise, you can provide us with your data via email.

7.3.2.- On Social Networks

We have profiles on some of the main social networks on the Internet, with the Service being responsible for the processing regarding the data published on them (for example, photos uploaded by the Service in which people’s faces appear).

That data will be processed according to the social network’s policies for corporate profiles. Therefore, we may inform our followers by any means permitted by the social network about their activities or offers, as well as provide personalized customer service.

Under no circumstances do we extract data from social networks unless the user has expressly and punctually consented to it.

When, due to the nature of social networks, exercising your rights depends on modifying your profile, we will help and advise you to the best of our ability.

7.3.3.- In Job Offers

Only job or internship applications that the candidate submits through the means indicated on the corresponding page or as provided in the job and internship areas on websites where we have posted a specific offer will be considered by the Service.

All other requests will be rejected.

The applicant authorizes us to analyze the documents submitted, all content that is directly accessible through search engines, profiles maintained on professional social networks, data obtained in access tests, and information revealed in the job interview, with the aim of evaluating their candidacy and, if applicable, offering them a position.

7.4.- Data Retention

Below is how long the data processed by the Service is retained:

• Disaggregated data will be retained indefinitely.
• Customer data will be retained for the minimum necessary period, and may be kept for up to:
• 5 years, according to art. 1964 of the Civil Code (personal actions without a special deadline).
• 6 years, according to art. 30 of the Commercial Code (accounting books or invoices, for example).
• Data of users uploaded by the Service to pages and profiles on social networks will be kept from the user providing consent until it is withdrawn.
• Job applicants’ data, if the candidate is not selected, will be retained for a maximum of two years to include them in future calls, if authorized by the candidate.

8.- Service Providers and Others

There are third parties who manage part of the Service.

The Service requires them to comply with these Terms of Use and Privacy as applicable to them, and they must also have their own. However, the Service will not be responsible for the compliance with such policy.

Under some circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties, in a non-aggregated form:

• To provide the Service:

Service providers performing functions on our behalf, such as web hosting, analytics control, or web development. These service providers may collect and have access to information necessary to perform their functions, but they are not allowed to share or use the information for any other purpose.

• To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law, legal process, or legitimate interest. In any case, we will only provide the strictly required information.

9.- Liability

To the extent permitted by law, the Service is not liable for: a) errors or omissions in the contents; b) the lack of availability of the web or; c) the transmission of malware in the contents, despite having taken all reasonable technological measures to prevent it.

10.- Modifications

The Service reserves the right to make unannounced changes it deems appropriate in its website, being able to change, delete, or add both the contents and services provided through it as well as the way in which they are presented.

Moreover, these terms and conditions may change at any time. The modifications will take effect from the moment of their publication.

11.- Cookies

Please see our Cookie Policy for information on our use of cookies.

12.- Security Measures

The Service adopts all necessary technical and organizational measures to

protect the security and integrity of personal and non-personal information collected. Against unauthorized access as well as their accidental alteration, loss, or destruction.

In any case, the Service cannot guarantee the absolute security of the information collected, so you should collaborate and always use common sense regarding the information shared.

You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.

13.- Contact

If you have any questions about these terms of use and privacy, contact us at:

E-mail: blanqpintura@hotmail.com

Address: C/ CAN BARBUT 28, CP 07340, Alaró, Illes Balears, Spain.